UX Research jobs

UX research at AI companies is the study of what people actually do with open-ended tools: where trust forms and breaks, what users delegate versus double-check, and why the feature that demos beautifully sits unused by week three. Mental models around AI are still unstable, which makes this genuinely novel research rather than checkbox usability work.

Methods lean qualitative — diary studies, longitudinal interviews — backed by usage-log analysis that LLMs now help scale. Researchers who can partner with data science on behavioral telemetry get the interesting problems. Teams stay small and senior-skewed, so postings favor researchers who can own a product area alone.